Shipping

Shipment processing time

All orders are processed within 3-5 business days. 

*Due to the recent pandemic, it may be delayed to 12-16 business days to ensure everyone’s safety*

*Orders with multiple items may come in different packages due to the pandemic and we have to ensure everyone’s safety*

Shipping rates and delivery estimates

Shipping Charges will be calculated at checkout depending on the item.

Shipment confirmation and order tracking

You will receive a shipping confirmation after the order has been shipped.

Customs, duties, and taxes

Winky Lashes is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

If you received your order damaged, please contact our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.

International Shipping Policy

We ship worldwide. Fees may vary depending on the location. If we cannot ship to your location, we would give a refund right away.